Terms and Conditions

These General Terms and Conditions govern the rights and obligations between Style jet s.r.o., VAT ID: CZ08534195, with its registered office at V Sadech 15/4, 160 00 Prague 6, Czech Republic (hereinafter referred to as the "Company") and the Client in the provision and arrangement of domestic and international commercial flights. The flight schedule, payment and cancellation terms, and other conditions related to the respective flight are further governed by a separate agreement concluded between the Company and the Client (hereinafter referred to as the "Agreement").

Flight Type

The Client enters into this agreement for the purpose of ordering charter flights for their own needs; a charter flight for own needs is a flight where the entire capacity of the aircraft is occupied by the Client's passengers or goods, or by passengers or goods for which the Client acts as an intermediary or agent and which are the subject of their trade or business. Any other type of charter flight will be subject to an application to the relevant Civil Aviation Authority, based on which the carrier operating the flight(s) under this act will undertake the operation.

Client Resale

The Client may not, without the prior written consent of the Company, subcontract or make available, in whole or in part, the leased capacity or payload of the aircraft. Unless expressly agreed otherwise in writing, such consent from the Company is granted on the condition that the subcontractor complies with all obligations required of the Client and that the Client assumes full responsibility for all acts or omissions of the subcontractor and its managers, employees, or agents.

Aircraft Replacement by the Company or Carrier

The Company and the carrier are entitled to replace the aircraft specified in the Agreement with another aircraft of a similar category or with the same or higher passenger capacity. Should the contracted aircraft become inoperable or unavailable, the Company is entitled, but not obliged, to arrange a replacement aircraft or carrier. In the latter case, the Client undertakes to accept the transport conditions of the replacement carrier, all conditions regarding flight cancellation, operational restrictions, deviations, and delays resulting from the aircraft replacement.

Flight Permits

All flights under this agreement are operated in accordance with the conditions set by the local civil aviation authority of the respective carrier. The carrier is, among other things, responsible for obtaining flight permits. Should the relevant authority not grant these necessary permits to the carrier, the carrier or the Company has the right to cancel the flight and, unless otherwise agreed, refund the Client all funds paid to the Company for securing the respective flight.

Fees

The Client agrees to pay the total charter price as stipulated in the Agreement by the deadline, in the currency, and by the method specified in the Agreement and invoice.

The flight price stated in the Agreement primarily includes aircraft operating costs, aircraft maintenance, insurance, staff remuneration and expenses including crew, operational costs, handling fees, parking fees, and services provided to passengers on board during the flight as per the Agreement.

The flight price stated in the Agreement does not include, among other things, aircraft de-icing costs, airport operating hours extension unless otherwise specified, passenger airport fees, ground transportation to/from the airport, visa costs, customs costs, compensation costs if the Company is required to provide them, and other additional costs and fees incurred by the carrier or the Company in connection with passengers, goods, or live cargo in the event of an emergency landing or other deviations from the flight schedule specified in the Agreement.

The flight price stated in the Agreement is based on costs valid at the time of signing the Agreement. If costs increase by 3% or more between the date of signing the Agreement and the flight date(s), and if these costs are beyond the control of the Company or the Carrier, the Company has the right to charge these costs to the Client. The Company will provide the Client with all details related to the flight price increase.

Flight Cancellation by Company

In the event of any breach by the Client of the provisions set forth in these general terms and conditions or the provisions set forth in the Agreement, or in the event of the Client's insolvency, liquidation, or declaration of bankruptcy, the Company has the right to cancel the Agreement and, if the flight schedule has already commenced, to terminate the flight schedule or a part thereof without any liability to the Client, to retain all amounts paid by the Client, and to demand all other amounts due under the terms of the Agreement. Neither the payment of the flight price nor the termination of the agreement for any of the aforementioned reasons shall affect the Company's right to claim damages from the Client.

If the Company is unable to perform or complete any service specified in the Agreement, specifically if the aircraft becomes unairworthy or unavailable – for any reason beyond the Company's control, including technical issues – for the entire flight schedule or a part thereof, or if authorizations for the performance of the service or a part thereof are denied, granted late, or revoked, the Company has the right to cancel the flight schedule or a part thereof without further liability or obligations to the Client beyond the refund of the flight price or its corresponding portion.

Flight Cancellation by Client

The Client has the right to cancel the flight schedule or a part thereof without stating a reason, provided that such cancellation is always communicated in writing. In such a case, the Company is entitled to charge the Client a cancellation fee as specified in the Agreement. In case of doubt or if the cancellation fee is not specified in the Agreement, the Company has the right to charge the Client a minimum cancellation fee, calculated as the costs demonstrably charged by the Carrier plus 10% of the flight price stated in the Agreement.

Operational Oversight

The operational execution of the flight schedule is entirely the responsibility of the Carrier and its employees and subcontractors. The aircraft captain has full authority to decide whether the flight should be performed, and the Client is obliged to accept all such decisions of the aircraft captain. The Carrier decides what portion of the aircraft's capacity, including cargo space, will be utilized during the execution of the flight schedule. Furthermore, the aircraft captain decides on the cargo to be transported and its distribution within the aircraft, and the Client undertakes to accept all such decisions of the aircraft captain. The Company and the Carrier are entitled to use any unused space or payload of the aircraft for the transport of their own personnel or cargo.

Deviations and Delays

Any deviation from the flight schedule or delay resulting from the Client's request, or caused by the Client or their passengers, may result in a change to the flight price. In addition to the flight price, the Client shall also pay the Company all costs or expenses incurred by the Carrier or the Company as a result of such deviation or delay. The aircraft captain has full discretion in deciding on the landing airport, and the Client undertakes to accept all such decisions of the aircraft captain.

The times stated in the flight schedule in the Agreement are approximate and are not guaranteed by the Company. The Company reserves the right to deviate from the flight schedule due to reasonable circumstances without any liability. The Company is also not liable for delays caused by air traffic control, airport slot restrictions, war or civil conflicts, strikes, mechanical failures, restrictions due to crew duty time regulations, local, national, or international regulations, adverse weather conditions, or other causes beyond the Company's control. In the event of a delay to the start or end of the flight schedule or services specified in the Agreement caused by the Client, their passengers, or anyone acting on their behalf, all costs and fees related to such delay shall be borne by the Client.

Transport Documents and Formalities

The Client shall indemnify the Company for all costs, claims, damages, or liabilities of any kind that may arise for the Company due to non-compliance with this agreement or any regulation or condition valid at the time of flight commencement, especially for damages that the Company might suffer in the event of the Carrier's air operator certificate being revoked due to the Client's non-compliance with the agreement.

Liability and Insurance

Unless otherwise agreed in writing, the Company and the Carrier, their officers, employees, and agents involved in the performance of services under the Agreement, shall never be subject to any other and/or higher liability than that stipulated in the Warsaw Convention of October 12, 1929, or its amended version in The Hague on September 28, 1955, as applicable, even if it is not 'international carriage' as defined by that convention. In the event of replacement by another carrier's aircraft, the relevant Guadalajara Convention of September 18, 1961, shall apply. The Company ensures that the Carrier will maintain insurance coverage in accordance with the liability requirements of these Conventions throughout the term of the agreement.

Governing Law

This agreement, considered an agreement between the Company and the Client, is drawn up in accordance with – and governed by – the laws of the Czech Republic and the applicable regulations of the European Community. The parties hereby submit to the exclusive jurisdiction of the courts of the Czech Republic. All disputes or ambiguities arising from this agreement shall be referred to the jurisdiction of the courts of the Czech Republic. Should a lawsuit be initiated against the Company in another country where this provision would not be considered valid, the dispute shall ultimately be resolved according to Czech arbitration rules.

Should the Company or Carrier file a lawsuit or take other legal action to recover funds due under the terms of this agreement or to enforce any of its rights or the Client's obligations, the costs thereof, including reasonable attorney's fees, shall be borne by the Client.

Contact details

For any questions, please do not hesitate to contact us by email at sales@style-jet.com or by mail at: Style jet s.r.o., V Sadech 15/4, 160 00 Praha 6, Czech Republic